Privacy Policy

Last changed November 12, 2026.

This page says what Lakefront Bus keeps about you and what it is used for.

What we keep

• Bus cards. The number of your bus card, the name the office wrote on it if any, the money on it, and its history: each ride and each time money was added or taken off, with the time and the stop.
• Your mobile phone number, only if you gave it to the bus office to get a text receipt when money is added to your bus card.
• Bus rentals. The name and phone number you gave when you booked a bus, and the trip: the day, the time, the addresses and any notes.
• Payments. When you pay with a credit card, the card is taken by our payment company, Stripe. We keep the amount, the time and what it was for. We never see or keep your credit card number.
• The hotline. If you leave feedback on the hotline, we keep the recording and the phone number you called from.
• The buses. Where each bus is, to tell riders where the bus is. We do not track riders.

This website sets no advertising cookies and uses no tracking tools. Only the office sign in uses a cookie.

What we use it for

To run the bus service: to take fares, to keep the money on your card right, to send the text receipts you asked for, to plan and remind about bus rentals, and to answer you.

Text messages

We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.

Your mobile phone number is used only to send the texts you asked for. It is passed only to the phone company that delivers the texts. We send no advertising. The rules for the texts are in the Terms.

Who else gets it

We do not sell your information. It is handled only by the companies that run the service for us: the company that hosts this website, the phone company that carries the hotline and the texts, and Stripe for credit card payments. They may use it only to do that work. We give information to the authorities only when the law makes us.

How long we keep it

As long as it is needed to run the bus service and to keep correct records of money.

Your choices

To stop the texts, reply STOP to any text, or ask the bus office to take your number off your card. To see or correct what we keep about you, or to ask us to remove it, call the bus office at (863) 208-5927.